About Mason’s Chimney Service
At Mason’s Chimney Service & Certified Air Duct Cleaning, Inc., we are dedicated to providing you with quality customer and home care. We have been in the business since 1955, and we know how important customer satisfaction is. We specialize in providing comprehensive chimney and vent services, so, whatever your needs, we can help! With Mason’s Chimney Service & Certified Air Duct Cleaning, Inc., you are guaranteed:
- Quality And Caring Customer Service – Whether you need to schedule an appointment or have questions or concerns, we guarantee a timely and helpful response from a qualified team member. Whether you prefer to be contacted by phone, email, or text, we will get you the information you need as soon as possible.
- Mess-free Service – At Mason’s, we know how hard you work to keep your home clean and tidy. That’s why we utilize a tri-motor, tri-stage HEPA vacuum, rug runners, tarps, and shoe covers when we’re on the job. With Mason’s, you get a thorough cleaning without the mess!
- Trustworthy and Factual Advice – With over 55 years of industry experience, we know that chimney and vent safety should not be left to guesswork. That’s why we make use of video scans of the entire system. This ensures that we see every area of the system and can be confident in its safety and efficiency. Without a thorough video inspection, much of the chimney is left to assumption. In our minds, that is simply unacceptable and puts your family at unnecessary risk.
- A Guaranteed Fix – We know how frustrating it can be to hire someone to do a job and be left unsatisfied. We don’t believe in paying twice for one job, which is why we promise to get the job done right the first time. Our work is guaranteed in writing, and should you ever be dissatisfied, we will work diligently until the problem is resolved.
- An On-time Arrival Rate of Over 97% – There’s nothing more frustrating than waiting on someone. That’s why we make it our goal to always arrive within our promised time window. If for some reason we are running late, you will be alerted immediately so that you are not left wondering and waiting.
- Qualified and Experienced Technicians – All of our technicians are thoroughly trained and won’t be guessing or practicing in your home. All lead men are certified by a variety of trade organizations (like the CSIA), and have extensive and comprehensive knowledge of chimney systems.
- Easily Identifiable Technicians – All of our employees will arrive in company clothes and vehicles, carrying photo IDs for your safety and reassurance.
- Honest Evaluations – We strongly believe in company-wide honesty and integrity. For this reason, we NEVER attempt to sell unnecessary services, and always provide photographic evidence of recommended repairs.
No matter what your chimney or vent needs, contact Mason’s Chimney Service & Certified Air Duct Cleaning, Inc. today! We guarantee your satisfaction!